Instant Answers from Diverse Sources. 24/7.
Sonian ingests content seamlessly from various sources including Files, Notion, Google Drive, Zendesk Help Center, and any public URL for comprehensive responses.
AI Support Platform
Deep Business Intelligence.Deployed Everywhere.
Connect Sonian to your internal knowledge base and watch it seamlessly route expert-level answers to your customers on WhatsApp, social media, and your website. It's your company's brain, perfectly synced across every platform.
⚡️ No credit card required.
24/7
always-on support
Omnichannel
intelligence
No-code
deploy in minutes
Sonian AI Dashboard
Trusted by teams building at scale
Trusted by the world's most innovative teams
Sonian powers support operations for ambitious teams across industries.
Klarna
BNP Paribas
BCG
Bellman
Deployment
Web + Messaging
Security
Siloed Knowledge
Sync
Auto Retraining
Output
Omnichannel Answers
How It Works
From raw data to omnichannel agent in minutes.
No complex coding, no rigid decision trees. Just connect your knowledge and deploy.
Sonian Brain
Knowledge
Siloed + Synced
Routing
Omnichannel Answers
WE
Website
WH
WhatsApp
SL
Slack
NO
Notion
ZE
Zendesk
Ingest
Data
Shape
Agent
Deploy
Channels
Setup time
Minutes, not weeks
Deployment
Web + Messaging
Step 1 • Ingestion
Root Your Data
Enterprise-ready
Securely sync Sonian with the tools your team already uses. Connect Notion workspaces, scrape your website, link Zendesk bases, or upload PDFs and Word docs. Your data remains strictly siloed and enterprise-secure.
Notion
Website
Zendesk
PDF / Docs
Powerful features
Instantly Resolve 80% of Your Support Queries
Sonian leverages Generative AI models like GPT-4 to provide secure, precise responses, resolving customer inquiries and instantly reducing your team’s ticket volume.
Trustworthy AI
With built-in safeguards, Sonian Agents provides precise responses that stick to your knowledge base, eliminating off-topic conversations and misleading responses.
Omnichannel Conversations
Sonian ensures uninterrupted conversations across platforms including Embeddable Widgets, WhatsApp, Slack, Telegram, and more.
Human Handoff
Take over your AI chatbot when needed. Focus on important conversations.
Embed easily on your site
Choose a widget and add your AI chatbot to your website in minutes.
Scale Your Team Without Hiring More
The only AI customer service solution you need
With Sonian you have all the tools you need to engage with your customers in one place.
Productivity Layer
Shared Inbox
Sonian Workspace
Shared Inbox
Live routing
WhatsAppAI replied
Order status?
WebsiteAssigned to sales
Can you help me choose a plan?
SlackHuman handoff
Escalation from VIP account
Team workload
AI resolved78%
Needs review14%
Escalated8%
Platform capabilities that compound over time
Enterprise-ready controls
Custom Data
Import your custom data to extend your AI chatbot knowledge.
Auto-Sync Datasources
Sonian retrains your AI chatbot automatically when your data is updated.
Function Calling
Extend your Agent capabilities with function calling, allowing them to call custom API endpoints when needed.
Lead Generation
Collect leads and gather your customer's data, all while providing a personalized experience.
Human Handoff
With Sonian you can take over the conversation at any time, ensuring that your customers are always getting the best possible support.
Privacy & Security
Founded in France, we respect your privacy. Your data is encrypted in transit and at rest on secure servers.
Sonian AI
Omnichannel Agent Platform
Scale your operations with an autonomous agent.
Transform your scattered data into seamless omnichannel support. Connect Sonian to your existing knowledge base and deploy across WhatsApp, Slack, WordPress, and 5,000+ apps via Zapier today.
Deploy Your Agent for Free
Connectors your agent can plug into instantly
Native + 5,000 via Zapier
Zapier
Connected
Google Drive
Connected
WhatsApp
Connected
Notion
Connected
WordPress
Connected
Slack
Connected